Community Aggregation Rates
If you are already with a third-party supplier, you need to drop with your current supplier before you can join the aggregation program. Duke needs to see a pending drop from your current supplier before they will accept an enrollment from the aggregation supplier. You can call your current supplier (their information is usually on Page 3 or 4 of the Duke bill in the right column) or Duke to drop from your current supplier. Make sure you understand if you have any termination fees before dropping from your current supplier.
Some suppliers let you enroll yourself online and you’ll see the “Click Here” link in the table above if the supplier has the option. If they don’t have an online enrollment option, we have the suppliers phone number listed.
If the supplier doesn’t allow online enrollments or you are having trouble, you can start a chat with us or call us at (513) 794-5555 or (800) 735-0359 and we can assist you!
Your energy supplier(s) can answer most program questions. In addition, the Energy Alliances team is available Monday - Friday 8AM - 4:30PM by phone at (513) 794-5555 or (800) 735-0359, or you can leave us a message while we’re out and we will get back to you as soon as possible! You can also visit our contact page for more ways to get in touch.